Shipping & Returns
Shipping & Returns Policy
Odd Waifu is committed to your complete satisfaction. If you are not satisfied with your purchase, we are here to help.
SHIPPING
Processing Time:
All our products are made-to-order just for you by our print-on-demand partner, Printful. This allows us to offer a wide range of unique designs. Please allow 2-7 business days for your order to be produced and prepared for shipment before it leaves the fulfillment center. This processing time is in addition to the shipping times listed below.
Shipping Methods & Delivery Times:
Once your order is produced and shipped, you will receive a shipping confirmation email with tracking information. Shipping times below are estimates from the date your order is shipped, not from the date you place it.
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Standard Shipping (4-8 Business Days): Free
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Express Shipping (3-5 Business Days): $14.99
Please note: These are business day estimates (Monday-Friday, excluding holidays). Delivery times may vary due to carrier processing, weather conditions, or events beyond our control. Oddwaifu.shop is not responsible for delays once a package is shipped and tracking information is provided.
International Shipping:
We currently focus on providing the best service to our customers within the United States. International shipping is not qualified for Free Shipping at this time.
Shipping Restrictions:
We are unable to ship to P.O. Boxes, APO/FPO addresses, or U.S. territories. Please provide a physical street address for delivery.
RETURNS & EXCHANGES
Returns & Exchanges Due to Print/Product Defect:
We stand behind the quality of our products. If your item arrives with a printing error, damage, or a manufacturer defect, please contact us within 30 days of receiving your order at sales@oddwaifu.shop. Please include your order number and photos of the issue. We will gladly arrange for a free replacement or refund once the defective item is returned to us.
Returns & Exchanges For Any Other Reason (Change of Mind):
Because all our items are made-to-order, we generally do not accept returns or exchanges for items that are not defective. However, we want you to love what you bought.
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If you wish to return an unused, unwashed item in its original packaging for any reason, you may do so within 14 days of delivery for store credit.
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The customer is responsible for the cost of return shipping.
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Original shipping fees, if applicable, are non-refundable.
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To initiate a return for store credit, please contact us at sales@oddwaifu.shop with your order number.
Final Sale Items:
All clearance or specially marked items are final sale and cannot be returned or exchanged.
How to Return an Item:
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Contact us here to request a return and receive instructions.
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Securely pack the item in its original packaging.
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Mail the return to the address we provide. We strongly recommend using a trackable shipping service and purchasing shipping insurance, as Odd Waifu is not responsible for items lost or damaged in return transit.
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Once your return is received and inspected, we will process your store credit and confirm via email within 5 business days.
REFUNDS
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Defective Items: You will receive a full refund to your original payment method, including standard shipping costs.
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Change of Mind: Refunds are issued as store credit only.
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Please allow 5-10 business days for your financial institution to process the refund after it has been issued.
Need Help?
For any questions about your order, shipping, or returns, please reach out to our customer service team via our contact form. We're here to help!